Weddings, Family, and Portraits by Leah and Isaac Hsieh
Ojai, Santa Barbara, Ventura, Los Angeles

FAQs

WEDDING: FAQ

HOW DO WE BOOK?

To secure a date, we just require a 30% deposit and a signed contract.

 

HOW LONG HAVE YOU BEEN WEDDING PHOTOGRAPHERS?

We have been shooting weddings together professionally for over 6 years but have had photography as our passion long before that.

 

HOW LONG UNTIL OUR PHOTOS ARE READY?

You will receive your preview  within a week of your wedding, and delivery time for the full wedding is 8 weeks.

 

HOW MANY PHOTOS CAN WE EXPECT TO RECEIVE?

For an 8 hour wedding we deliver an average of 900-1000 images. However because each couple and wedding are so unique estimations can vary.

 

CAN WE ADD MORE TIME IF OUR WEDDING IS RUNNING BEHIND SCHEDULE?

Absolutely! We never stop shooting without asking if we can help cover any further moments. If you need me to stay longer, we are happy to help!

 

DO YOU HAVE A SECOND SHOOTER?

We are a husband and wife team, so you get two primary shooters who know how to work well with one another!

 

CAN WE SEE A FULL WEDDING GALLERY?

Yes! We’d love to show you a wedding in its entirety. Send us a message and we'll give you a link!

 

HOW FAR IN ADVANCE DO YOU BOOK?

We typically book 12-18 months in advance, but please contact us at any time to check availability!

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Digital credit card payments as well as cash or cheque.

 

DO WE GET PHYSICAL OR DIGITAL COPIES OF OUR PHOTOS?

Yes and Yes! All finished photographs will be delivered on a physical USB Drive as well as a secure online gallery with high-resolution digital downloads of all finished photographs for viewing, printing and archiving. We also include custom wedding albums in many of our packages which will be delivered on a separate date.

 

CAN WE GET THE RAW FILES?

No. Just like you wouldn’t ask your baker for an unbaked cake, we do not give out our raw files.  Not only are most computers not equipped to read them, but they are an unfinished work until we edit them.  Believe me, you’ll be much more happy with the finished product!

DO YOU TRAVEL?

Of course, we love to travel! Whether it’s to Nor Cal, across the country, or a destination wedding, we are always up for an adventure!

 

ARE THERE TRAVEL FEES?

We are located in Ventura County and will not require a travel fee if your venue is within a 2 hour drive.

more questions? Get in touch with us!